1.800.804.4716
M - F  9 am - 5:30 pm CST

Shipping Information

Free Ground ShippingFREE GROUND SHIPPING in Continental USA on orders $50 or more (contiguous 48 U.S. States)

  • Offer valid on orders placed on our secured web site only. Telephone orders or P.O.s do not qualify.
  • Offer valid for the 48 contiguous U.S. States only. (Alaska, Hawaii, APO/FPO do not qualify for this offer)
  • Orders shipping to multiple addresses do not qualify for this offer.
  • over-sized or products not ship-able by USPS, UPS or FedEx Ground Service because of size, weight or other restrictions do not qualify for this offer. We will contact you with shipping charges for your approval prior to processing your order.

  • Flagpoles requiring special handling and or need shipping by truck do not qualify for this offer.
  • We use multiple carriers to obtain the best ground shipping rates. Tracking information and delivery signature is not available for most free ground shipping orders.
  • NOTE: No credit is given if shipped by any other method or if your UPS/FedEx account number is used. We reserve the right to discontinue this offer without prior notice.

    Flat Fee Ground Shipping in the Continental USA (contiguous 48  U.S. States)

    • Fee based on order value:
      • up to $49.99 = $5.95
      • $50.00 and up = FREE

    • Offer valid on orders placed on our secured web site only. Telephone orders do not qualify.
    • Offer valid for the 48 contiguous U.S. States only. (Alaska, Hawaii, APO/FPO do not qualify for this offer)
    • Orders shipping to multiple addresses do not qualify for this offer.
    • Over-sized or products not ship-able by USPS, UPS or FedEx Ground Service because of size, weight or other restrictions do not qualify for this offer. We will contact you with shipping charges for your approval prior to processing your order.
    • Flagpoles requiring special handling and or need shipping by truck do not qualify for this offer. 
    • We use multiple carriers to obtain the best ground shipping rates. Tracking information and delivery signature is not available for most flat rate ground shipping orders.
    NOTE: No credit is given if shipped by any other method or if your UPS/FedEx account number is used. We reserve the right to discontinue this offer without prior notice.

    Expedited Shipping: Several expedited shipping options are available and will be displayed in your shopping cart prior to checkout.

    Continental USA: We ship by UPS, FedEx Ground or USPS Priority Mail. 95% of stock item orders ship within 2-3 business days (M-F) of order receipt unless otherwise specified. Orders entered after 12:00 pm CT are received the following business day. Next Day Air, Second Day Air and 3 Day shipping is available. Over-sized items e.g. large flag poles, are shipped by truck freight.

    Alaska / Hawaii: We ship by USPS Priority Mail. In some cases our shipping calculator may underestimate the actual shipping costs if the package is over-sized. In this case we will notify you of any additional charges before shipping. You may cancel your order at this point without penalty.

    APO / FPO Addresses: We ship by USPS Priority Mail. In some cases our shipping calculator may underestimate the actual shipping costs if the package is over-sized. In this case we will notify you of any additional charges before shipping. You may cancel your order at this point without penalty.

    (APO = Army Post Office, FPO = Fleet Post Office)

    Truck Freight: Over-sized products not ship-able by USPS, UPS or FedEx Ground Service because of size, weight or other restrictions, e.g. in-ground flagpoles, are shipped by truck freight.


    ESTIMATED SHIPPING TIMES: (USA)

    Flat Fee/Free Ground

    • Stock items ship within 1-2 business days. Custom or Made to Order items will ship as stated on the item order page or quoted by our customer service representative.
    • Transit time is 3-4 business days
    • Transit time is not guaranteed by carrier
    FedEx or UPS Ground
    • Stock items ship same day if order is entered before cutoff time of 1:00 pm (central time). All others will ship next business day or as stated on item order page.
    • Custom or Made to Order items will ship as stated on the item order page or quoted by our customer service representative.
    • Transit time is based on your location and usually 2-4 business days
    3 Day/Express Saver
    • Stock items ship same day if order is entered before cutoff time of 1:00 pm (central time). All others will ship next business day or as stated on item order page.
    • Custom or Made to Order items will ship as stated on the item order page or quoted by our customer service representative.
    • Transit time is 3 business days
    2 Day
    • Stock items ship same day if order is entered before cutoff time of 1:00 pm CST. All others will ship next business day or as stated on item order page.
    • Custom or Made to Order items will ship as stated on the item order page or quoted by our customer service representative.
    • Transit time is 2 business days
    Next Day/Standard Overnight
    • Stock items ship same day if order is entered before cutoff time of 1:00 pm (central time). All others will ship next business day or as stated on item order page.
    • Custom or Made to Order items will ship as stated on the item order page or quoted by our customer service representative.
    • Transit time is 1 business day

    * Business Day (Monday - Friday except national holidays)


    Interruption of Service:

    ExpressFlags.com, USPS, FedEx, UPS or other shipping couriers, shall not be liable for any interruption of service due to causes beyond its control, including but not limited to the following:

    The unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks and natural disasters.


    INTERNATIONAL SHIPPING:

    ExpressFlags.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option from "View Cart" page. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support.


    WHICH COUNTRIES DO YOU SHIP TO?

    International shipping is currently available WORLDWIDE from ExpressFlags.com. Our third party vendor, International Checkout, will ship to all destinations around the world.

    CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

    To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

    WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

    All inquiries regarding your international order should be directed to International Checkout at:

    EMAIL: support

    Please visit the International Checkout Customer Service page for more information and phone numbers in your area.